Who you’d be working with
I’m Hector Ariceaga, and I do every part of the work myself. Here’s my background, the credentials I hold, and what you can expect from me.
I’ve spent more than fifteen years in healthcare, over ten of them in behavioral and mental health, working with both adults and children. About ten of those years were in software engineering and engineering leadership, delivered inside those same settings rather than alongside them. Much of that was telehealth engineering: provider tooling, views onto the electronic health record, intake and clinical documentation, and the question of how clinical data gets presented to the people who use it every day.
I’ve also delivered public-sector training as a county contractor, teaching difficult material to rooms of clinical and school staff in a way that holds their attention. I bring the same approach to explaining technology: plainly, without jargon, and without talking down to anyone.
That combination is what this practice is built on. I’ve worked inside clinics long enough to know why your referral coordinator spends every afternoon re-keying data, and I’ve built enough software to know how to fix it.
Credentials I hold
- Based in
- Lebanon, Oregon
- Service area
- All of Oregon
- Entity
- Single-member LLC, Oregon
- Practice
- Sole practitioner
What to expect from me
A practical view of AI tools.
I look past the marketing to what an AI tool does with your data, and whether it’s worth what it costs. If you need someone to build and train models of your own, that’s a different specialty, and I’ll say so on the first call.
What to check instead of certifications.
No license exists for this kind of consulting, and a certificate says little about whether someone can read your interface logs. The things worth asking any consultant for are proof of insurance, a business associate agreement they’ll sign, and a proper master services agreement. Ask anyone you’re considering, me included.
I will tell you when the answer is somebody else.
Sometimes the right call is to hire someone internally, stay with the vendor you have, or leave things alone for six months. If that’s the answer, it’s the one you’ll get, even when it means you don’t need me.
Three things you can count on
They follow from the fact that I do every part of the work myself.
I write things down.
Every engagement produces documents someone outside it can read and use: an inventory of your systems, a record of how each one fails, and the evidence behind each finding. If it isn’t written down, you can’t hand it to the next person, so I don’t count it as delivered.
I test instead of assuming.
A backup only counts once you’ve restored from it. A connection between two systems is only reliable once you’ve seen what it does with the odd case nobody planned for. I’d rather find those problems on my time than have you find them on yours.
You work with me, start to finish.
The person who assesses your systems is the person who fixes them. There’s no account manager, no handoff, and nobody you’ve never met showing up in week three.
A free forty-five-minute conversation about what you run and what isn’t working.