I map what you actually run, and tell you what’s worth fixing.
I’m Hector Ariceaga. I help behavioral health and healthcare organizations across Oregon see how their systems fit together in practice: what depends on what, where things break, and what their vendor contracts allow. You get all of it written down in plain language, with a priced list of the work worth doing, and every document is yours to keep.
The reality check is a free forty-five-minute call, and you’ll come away with one concrete thing to look at first.
- Automated and verified
- Manual or unverified
- Operational
- Needs review
- Overdue
- Years in healthcare
- 15+
- In behavioral health
- 10+
- In software engineering
- 10
- Service area
- All of Oregon
The pattern I keep hearing
Clinic staff described it to me without being asked, and I’ve heard some version of it in most conversations since.
An organization buys a system, or migrates one. It doesn’t work the way it was supposed to work. Someone on staff, usually someone whose actual job is something else, starts moving data between two systems by hand to cover the gap. Leadership calls it temporary. Two years later it’s still temporary.
When you ask the vendor for a timeline, nobody has one. Sometimes the answer is that the fix requires an upgrade you’ll have to pay for.
The cost stays invisible, because it doesn’t show up as a line item. It shows up as the person who can’t get to referrals or prior authorizations, because they spend every afternoon re-keying data that two systems should have passed between themselves.
The expensive failures in this sector are the quiet ones: the payer upgrade that reclassified your providers as out of network without telling anyone, the connection between two systems that drops the cases nobody thought to specify, the backup nobody has tried to restore since March. None of them announce themselves, so the only way to find them is to go looking. That’s what the assessment does.
What you’ll have in hand
Everything is written down, in language you could hand to your board without translating it first.
A written systems record
Every application your staff relies on, every connection between them, and every manual workaround filling a gap, each with a named owner. It’s often the first time all of it has been written down in one place.
An inventory of the AI already in your building
Including the tools staff started using on their own. For each one, you’ll know where your data goes, whether a business associate agreement covers it, and whether the vendor’s terms let it learn from what your staff type in.
A priced list of what to fix
Ranked by clinical impact and priced line by line, so you can turn down any item without reopening the rest. It’s written to go to your board as it stands.
The assessment also gives you the technical criteria to judge any vendor’s work, mine included, so you never have to take anyone’s word for whether you got what you paid for.
Three ways to work with me
Starting with the assessment commits you to nothing else. It’s written to stand on its own.
Technology and AI readiness assessment
Over two to three weeks, I map the systems you depend on, take stock of every AI tool in use (including the ones staff adopted on their own), review what your vendor contracts allow, and finish with a priced list of the work worth doing.
Implementation engagement
I carry out the fixes you choose, in the order you choose, under a signed statement of work that spells out what’s in scope and what isn’t.
Advisory retainer
A defined monthly scope for the questions that come up between projects: vendor decisions, integration reviews, and the ones worth putting to counsel.
What I hear from clinic staff
“We spent a lot of money on it and it’s just not working. We don’t have a timeline on when it gets better.”
If that sounds like a conversation you’ve had, a reality check costs you forty-five minutes and nothing else. I’ll tell you what I’d look at first, and whether you need me at all.
Book a technology reality check